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Jul13

Engage Your Audience Like Never Before

Engaging an audience has never before been this simple. Through the use of sophisticated technology, you now have the ability to connect with your peers, fans, and constituents alike, through the use of one simple outbound phone call.

 

Better known as a TeleForum, this technology has gained widespread popularity among professional sports teams, Fortune 500 companies, and political figures both domestically and internationally, helping them to communicate with their respective audiences.

The TeleForum, or telephone town hall, initially began with Members of Congress who needed an effective means of constituent communication that went beyond addressing only a few dozen people in person. TeleForum technology enables the audience to listen in and ask questions as if they were in person. It also allows the host to have questions pre-screened, a pivotal tool for politicians, giving them the ability to focus and direct the conversation.

Even non-governmental organizations and interest groups like AARP have benefited from using TeleForum to address members on important issues. AARP’s Executive Vice President for Social Impact Nancy LeaMond, stated in a recent USA Today article that approximately 2.1 million people participated in 244 telephone town halls they hosted last year. She goes on to say “One we started, we learned a great deal. We have really grown it over the years to be an even more effective tool. You can do a lot in the space of time you have people on the call.”

So why has this technology been so successful? The answer is simple. In one hour, you can interact with thousands, potentially hundreds of thousands of people over the phone, with a single recorded outbound message from the comfort of your home or office. It is that simple!

At Broadnet, we facilitate telephone town halls for your clients, constituents, or anyone with something to say, through our TeleForum technology. One hundred thousand people too many? Our MicroForum application, similar to TeleForum, can be used to for smaller scale events. Contact us for more information on how we can help you communicate seamlessly and efficiently with your target audience.

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Jul09

TeleForum™ Then and Now

There is an image of a telephone forum prototype you’ve probably seen before. It’s from 1892 and Alexander Graham Bell is surrounded by group of engrossed businessmen as he makes the ceremonial phone call to open the lines from New York to Chicago.

 

One person makes the call, one person receives the call. Now we wouldn’t exactly call those businessmen participants, but fast forward 130 years and the telephone forum has a completely new meaning. Today, thanks to TeleForum technology by Broadnet, two million people are capable of being on the phone together.

Using sophisticated conference technology, a Broadnet’s TeleForum call capable of connecting 200 to 3 million people with one outbound phone call. And in the run-up to the 2012 Presidential election, such proven technology has never been more important. On June 6, the National Federation of Independent Business, a non-partisan interest group representing small business owners in all 50 states and Washington D.C., hosted a TeleForum call with special guest host, Presidential candidate Mitt Romney. Small business has big concerns, and Broadnet’s eight years of experience facilitating client interaction with employees, constituents, and the media makes such large-scale tasks seamless and hassle-free.

Broadnet breaks open the structural limits of a traditional conference by allowing conversations to take place across state and country borders and time zones. TeleForum events also allow clients the ability to take live questions from participants, who are placed in a question and answer queue, prior to going live. These methods of caller interaction promote participation, education, and engagement, all while getting invaluable feedback from the people that matter to you most. The best part however is the power of personalization integrated into each TeleForum event. From standard features to TeleForum + add-ons, participants get personalized attention, demonstrating Broadnet’s tech-savvy appeal while retaining the essentials of individual communication.

Communication technology moves incredibly fast, and Broadnet’s TeleForum events have found a way to keep everyone on pace. Contact us for more information.

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Jun19

BoomeRang Technology Changes the Way Businesses Communicate with Customers

Customer feedback is vital to the success of any business. Businesses rely on the honest feedback they receive from the customers to make changes to the company or even to the business plan.

 

In previous years, businesses would attempt to retrieve customer feedback through written surveys. Survey participants were asked to honestly respond to questions about the business, while remaining anonymous. This method soon proved to be inefficient due to lack of participation and opened the door to more efficient methods of gathering customer feedback.

Today, with the help of Broadnet, you now have the ability to communicate with up to 2 million customers simultaneously, without having to leave your office. With the company’s BoomeRang polling technology, business owners can record a single phone message to be played for their entire customer base. Customers who chose to participate in the automated survey will be able to provide their feedback to multiple survey questions, while the surveyor (you) can see the results of the survey in real time on your personal computer! You will even receive a customized report at the end of the poll, detailing answers to each question as well as connection logistics. Don’t have enough phone numbers to run an automated poll? Relax. Broadnet will help you compile a list based on survey content and specified goals. It’s that easy.

BoomeRang technology is changing the way businesses receive feedback and the ways businesses conduct automated surveys. It has a virtually unlimited calling capacity, making it ideal for those who wish to receive feedback or chat with as many people as possible. To learn more, contact Broadnet today!

Broadnet Blog | June 19 2012 | BoomeRang Technology Changes the Way Businesses Communicate with Customers

Jun04

TeleForum™ Calls Expand Outreach

The telephone town hall concept has been around awhile now and has gained popularity with political leaders and organizations steadily, but now it is finding a wider audience.

 

A recent story in USA Today recently noted that 73,000 people tuned in to a TeleForum™ call discussion featuring an Obama administration official, a mother and an environmentalist. The topic was childhood asthma and the administration’s smog reduction efforts. That event was sponsored by the American Lung Association.

This is just one example of how TeleForum™ events can be employed by advocacy groups, organizations, business and political leaders to expand their outreach and communication programs.

Public participation in many programs has been dwindling in recent years. People have a variety of options when it comes to using their time. Sometimes, its inconvenient to drive somewhere to attend a meeting. Scheduling these meetings by using a telephone is one way to keep people involved and keep the lines of communication open.

The primary benefit of telephone town halls is that they involve the participants. Those on the call can ask questions. Presenters can conduct polls. Participants can also be invited to leave comments or questions on voice mail at the conclusion of the event.

Quality public discourse is one of the essential elements of a free and democratic society. The telephone town hall uses of the phone, one of our simplest and most prevalent communications technologies, to foster broader connections and spur serious discussion of issues and challenges of importance.

The technology can also be used just to bring groups of like mind together, for example sports fans and their professional team groups, business managers and their field agents, or college alumni and the new president.

The technology can be applied in a variety of ways and it can be used for groups of any size.

If you would like to learn more about telephone town halls and how you or your organization can use them, contact us.

Broadnet Blog | June 04 2012 | TeleForum Expands Outreach
 
 
 
 

Press Contact:

Mark Owens

Broadnet

MOwens@broadnet.us

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